What not to do with customer feedback!

By: Matt Stocker
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The cartoon drawing starts with the description "Customer Feedback Processing System". Below that is a drawing of a printer spewing out pages of customer feedback straight into a shredder below. The caption underneath reads, “Because we care (tm)”

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Article by:

Matt Stocker

Matt is founder and director of Stocker Partnership, a strategy and innovation consultancy. As a strategist, designer, innovator and geek, he's known for his creative thinking. Matt thrives in challenging environments and loves to push the boundaries of possibility. He's a big picture, visual thinker who is always running 5 to 10 years ahead. Find out more

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